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Service Agreement

HomepageService Agreement

1- PARTIES

 

1.1: This contract is between the software.store Web Hosting and Internet Services (referred to as software.store) that provides the services (referred to as Services) specified in the services section and the person / institution (referred to as Customer) whose details are specified in the new customer registration section. The use of the website operating at http://www.Yazilim.store.com Internet address (referred to as the Site) and the services to be purchased through this site shall be deemed to have been signed under the terms and conditions stated below.

1.2: Yazilim.store web hosting site It is a sub-service of the company for computer programming activities (system, database, network, web page, etc. software and customer specific software coding). Store Bilişim is an intermediary service provider to the yazilim.store web hosting site. The business tax number is located in the Communication section of the yazilim.store site.

1.3: The parties declare, accept and undertake the accuracy of the information written in this contract.

2- SUBJECT

 

2.1: This contract will regulate the fees to be paid to yazilim.store in return for the services that the customer will receive in accordance with the information given in the transactions, orders, messages and registration process on the site, and not to do, in their orders. These service and transaction disclosures are as follows.

2.2: Membership information is the information entered by the customer during membership. Since this information will be based on the transactions made, it is assumed that the customer and the member have entered this information completely and correctly.

 

3- RESPONSIBILITIES

 

3.1: The customer acknowledges and undertakes that he is at least eighteen (18) years old and / or has the capacity to make legally binding contracts under the applicable laws by other means.

3.2: If the customer concludes the contract on behalf of any institution with an institutional character, it accepts, declares and undertakes that it has the necessary legal authority to represent and bind the said institutional structure in accordance with the terms and conditions contained in this Agreement. In this case, the terms you, your or the User refer to this corporate structure. If, after your acceptance of this contract electronically, it is determined by software.store that you do not have legal authority to bind the institutional structure in question, you will be personally responsible for the obligations under this Agreement, including but not limited to payment obligations.

3.3: yazilim.store will not be liable for any loss or damage that may occur as a result of relying on any instructions, notice, document or similar communication that would reasonably give the impression that it is authentic and originated from an authorized representative of your corporate structure. If there is reasonable doubt about the authenticity of this instruction, notice, document or communication, software.store may additionally ask you to confirm the authenticity of such information. However, this confirmation request is not an obligation of software.store.

3.4: In the event that real persons acting on behalf of the institution are authorized to represent and bind the institution are dismissed from the institution, it is known by the parties that the software store does not have the opportunity to automatically determine this issue, but the information that the person / persons acting on behalf of the institution is dismissed from the institution. If it is not immediately notified to yazilim.store, the institution and the mentioned real person will be responsible for all material and moral damages that may occur. Since it is not possible to determine the real ownership of a service by yazilim.store after a notification in this direction is made to yazilim.store, the person / institution information in the records of yazilim.store will be taken into consideration. For this reason, it is essential that the parties to the contract representing the institution have all registrations made on behalf of the institution. In the event that the persons act on behalf of the institutions but no such notification has been made to the software store, we shall be responsible for all material and moral damages, including the damages incurred by third parties, arising from the fact that the software has taken into account the records under its responsibility. CUSTOMER accepts, declares and undertakes in advance that yazilim.store cannot be held responsible.

3.5: yazilim.store will provide the services that it has delivered as an order at the request of the customer. With the acceptance message of the order, Yazilim.store will accept that it has charged the relevant fee and will undertake to provide the service specified in the order in question.

3.6: The payment method, VAT differences will be specified with the total amount to be deducted during the order, and the fees that must be paid according to the customer's monthly or annual payment preferences will be notified by yazilim.store.

3.7: After the acceptance of the order and the approval of the transactions, the software.store will transmit the control panel, ftp, sQL and e-mail usernames and passwords for the service in the customer order detail to the customer and the service will be started. The responsibility of the relevant accounts and passwords is the customer's responsibility, and the customer will be responsible for any loss or damage that may arise from these issues.

3.8: The customer undertakes to comply with the declarations and warnings received by yazilim.store within the scope of the service received. While using the hosting account, the customer declares, accepts and undertakes to comply with any notice or notification issued by yazilim.store. The customer cannot distribute or sell the services provided to him free of charge and unlimitedly in the possession service he has received, either paid or free of charge and / or limited or unlimited to third parties.

3.9: The customer undertakes not to access files or programs that do not have access rights, not to cause any problems due to such a problem, and to compensate for the problems and problems that may occur.

3.10: The customer agrees and undertakes that the taxes, fees and similar liabilities that are in effect during the use of the domain name, hosting or the services it receives, or that will come into force during the contract, are and will be paid by them.

3.11: It accepts and undertakes that it is responsible for all the processes it will use and will benefit from all files, documents and programs hosted within the customer service, website and e-mail services, and to meet all legal and criminal liability that may arise from the illegality of such data, information and declarations. does. No defects can be sent to software.store due to the problems that may arise in this regard.

3.12: Customer

4- DURATION

 

4.1: This contract begins with the transfer of the order and payment transactions from the internet to the software.store, and the rights and obligations of the parties.

4.2: The contract period is the payment period selected by the customer during the order for the relevant service.

4.3: If the parties do not warn that the contract will expire at the end of the contract until 10 business days before the contract expires, the contract will be extended by the same terms and conditions and the previous contract period. (Changes regarding wages are reserved.)

5- FEE

 

5.1: The fee to be paid for the services specified in this contract is the amount specified during the order process. It is calculated by including VAT later in the specified fees and the collection is made by showing it to the Customer.

5.2: yazilim.store reserves the right to change prices and tariffs prospectively without prior notice. The customer accepts, declares and undertakes any changes that may occur in these changes.

5.3: The fee is paid by converting into Turkish Lira over the Central Bank effective selling rate on the invoice date.

5.4: From the date of charge invoice until the end of the 5th business day, if there is an order to pay by credit card during the order process, the customer is obliged to pay by hand to the bank account numbers specified in the contact address or to the software.store if there is no credit card payment order. .

5.5: Yazilim.store reserves the right to issue exchange rate difference invoices in case of delay in payment.

5.6: yazilim.store reserves the right to close or open the relevant service until the Customer completes the payment process.

5.7: yazilim.store reserves the right to "permanently" terminate (delete) a service whose due date is not complied with (3.8).

5.8: As stated during the order, no refunds are made for domain / domain name transactions.

5.9: Refunds are only valid for Shared Web hosting and Reseller Hosting (reseller) services. There is no refund for domain name registration-transfer, VPS-VDS, rental server, SSL certificate, co-location, licensing, software and other services. Refunds can be requested for services that comply with the return conditions within 3 days at the latest from the time the product is activated.

5.10: Details of the refund are specified on the address https://www.Yazilim.store.com/iade-sozlesmesi.html. The work is in addition to this contract.

 

6- SUSPENSION

 

6.1: Software.store reserves the right to permanently suspend all of the services provided to the Customer, e-mail, web, ftp accounts, due to problems in payment, provision problems in customers with credit card payment orders, or provisions and obligations.

6.2: During the continuation of this situation, e-mail, web, ftp access cannot be made on behalf of the Customer and e-mail accounts are blocked and incoming e-mails are rejected. If the customer has not fulfilled his obligations, he cannot request a suspension.

6.3: On Shared Hosting and Reseller Server, the maximum CPU and usage rate per site is 30% Ram and Mysql usage rate is 7%. User accounts that exceed 30% and 7% are suspended after the first warning. And a more suitable solution is recommended.

6.4: The security of all software on the server belongs to our Customers. Software.store is not responsible for the results that may arise from Chmod 777 or due to security vulnerabilities related to your software.

6.5: SPAM is the sending of messages for collective and / or commercial purposes over the Internet. SPAM sending not only damages the trust in the software.store, but also causes disruptions in the services provided to the customers by causing overloads in the software.store systems. Those who receive Hosting, Reseller or Server service from yazilim.store cannot send SPAM. Users who have their own SMTP server, regardless of whether they get SMTP service from software.store, cannot run the SMTP service on their servers unprotected and open to the use of third parties / institutions in a way that facilitates the SPAM transmission. In addition, heavy use of pop imap mail receiving services such as Dovecot is prohibited. Hosting service is not a mail service, it is only for hosting websites and keeping your important data.

6.6: Even if the Monthly Traffic in VPS and VDS (Virtual Server) services is not limited, the most committed Fair Use Point (AKN) is up to 4 TB (terabytes) per month. If the Fair Use Point is exceeded, line speed slows or access may be halted. In this case, software.store cannot guarantee access to the relevant service. If it is detected that the AKN (Fair Use Point) overrun is detrimental to the software.store infrastructure or illegal use, software.store may permanently stop the relevant service. In such a case, the CUSTOMER does not have the right to request suspension.

6.7: BEHAVIOR AND PUBLICATIONS DIFFERENT TO GENERAL ETHICS AND TRADITIONS
Using and / or mediating the services of yazilim.store to perform behaviors against public morals and customs.

6.8: AGGRESSIVE AND THREATENING BEHAVIOR
Usage of yazilim.store services in a way that includes aggressive and threatening behaviors against third parties and / or institutions.

6.9: ILLEGAL OR UNAUTHORIZED ACCESS TO OTHER COMPUTERS or NETWORKS
For unauthorized or illegal access to other people's computers, user accounts or networks (behavior defined as 'hacking' or 'hacker') and other activities ('port scan', 'stealth scan', etc.) to access the systems illegally or unauthorized use.

6.10: VIRUS, KURTÇUK, TRUVA ATI etc. ACTIVITIES RELATED TO THE DISTRIBUTION OF DAMAGERS
Internet viruses, worms, trojan horse delivery or other users such as 'pinging', 'flooding', 'mailbombing', 'denial of service', the software.store network or other network, system, service and / or device connected to it. activities that will cause.

6.11: OTHER ILLEGAL ACTIVITIES
The CUSTOMER who receives the service agrees that Yazilim.store will provide the damages and losses arising from these prohibited contents and will compensate the damage and loss suffered.



Materials Forbidden to Hosting Shared Web Hosting and Reseller Hosting:

  • Topsites
    Follower Scripts
    IRC scripts, bots
    Proxy scripts / anonymizers
    Pirated software / warez
    Image Hosting Scripts (similar to Photobucket or Tinypic)
    AutoSurf / PTC / PTS / PPC sites
    IP Scanners
    Bruteforce Programs / Scripts / Applications
    Mail Bombers / Spam Scripts
    Banner-Name services (commercial banner name cycle)
    Casting file / Mirror scripts (similar to rapidshare)
    Hosting audio files - such as mp3, wav, mp4 (more than two)
    Hosting video files - such as mpg, mp4, flv, mov (more than two)
    Escrow account / Bank Bonds
    Investment sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Happiness Chain)
    Sale of items subject to permission without proving the existence of the necessary authorization (s) in advance
    Programs of banks that determine the market
    Lottery / gambling sites
    Lottery / gambling and betting sites
    MUDs / RPGs / PBBGs
    Hacking focused sites / archives / programs (including DDOS and Phishing software)
    Sites containing illegal account / license sales, crack sites
    Spyware and publications containing the promotion of this software (All content that violates privacy)
    Sites promoting illegal activities
    Any broadcast of adult (+18) content / sites (including escort sites)
    All kinds of broadcasting of content / sites that contain obscene / eroticism and contrary to general morality (T.C.K. 226)
    Forums or websites that distribute or link to warez / pirated / illegal content
    Fraud Sites (including those listed on aa419.org and escrow-fraud.com)
    Mailer Pro (Use for Mass Mail Sending)
    Broadcasting of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
    Any Content or Broadcast That May Contain Copyright (including broadcasting of TV series and movies)
    All Web Sites Acting as an Authority / Service of a Brand Without a Certificate of Authorization (Including the Translated Logo)
    All sites that receive online payments such as Electricity, Water, Internet, Telephone TL Top-up without proving their authorization
    All Web Sites Acting as Government Institution Sites without Proving Authorized by the State (For example, Visa sites, E-government sites ...)
    All Web Sites / Contents that Promise to Provide Credit without BRSA License
    All Web Sites Offering EPIN, UKASH Virtual Money Sales or Brokerage Service without BRSA License
    All of the Web Sites / Content Used for Illegal Advertising Work
    Storage of Third Party Audio and Video Recordings Regarding Violation of T.C.K Articles 132 and 139
    Credit Card Information, Driver's License, Visa, Passport, T.C. Keeping official and private documents such as Identity Card
    Sale of medicines and similar health products without proving that the necessary permissions from the Ministry of Health have been obtained in advance
    All of the websites / content that offer Monetization
    All of the sites / content that allow listening to music online without the necessary copyright permissions

Materials Forbidden to be Hosted in Physical and Virtual Server (VDS, VPS) Services:

Pirate Software / Warez
IP Scanners
Bruteforce Programs / Scripts / Applications
Mail Bombers / spam scripts
Escrow account
Investment sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Happiness Chain)
All types of software / applications that mediate investment sites
Sale of items subject to permission without proving the existence of the necessary authorization (s) in advance
Lottery / gambling and betting sites
Hacking focused sites / archives / programs (including DDOS and Phishing software)
Sites containing illegal account / license sales, crack sites
Spyware and publications containing the promotion of this software (All content that violates privacy)
Sites promoting illegal activities
Any broadcast of adult (+18) content / sites (including escort sites)
All kinds of broadcasting of content / sites that contain obscene / eroticism and contrary to general morality (T.C.K. 226)
Forums or websites that distribute or link to warez / pirated / illegal content
Scam Sites (including those listed on aa419.org and escrow-fraud.com)
Mailer Pro (Use for Mass Mail Sending)
Broadcasting of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
IPTV, Streaming (Online Broadcasting) all kinds of broadcasting
Any broadcast that can exceed 100 Mbps Line Permission and Generate High Traffic
Any Content or Broadcast That May Contain Copyright (Including broadcasting, hosting or intermediating unauthorized publication of TV series and movies)
All Web Sites Acting as an Authority / Service of a Brand Without a Certificate of Authorization (Including the Translated Logo)
All sites that receive online payments such as Electricity, Water, Internet, Telephone TL Top-up without proving their authorization
All Web Sites Acting as Government Institution Sites without Proving Authorized by the State (For example, Visa sites, E-government sites ...)
All types of high resource consuming online game software (such as Metin2, GTA Online)
All Web Sites / Contents that Promise to Provide Credit without BRSA License
All Web Sites Offering EPIN, UKASH Virtual Money Sales or Brokerage Service without BRSA License
Storage of Third Party Audio and Video Recordings Regarding Violation of T.C.K Articles 132 and 139
Credit Card Information, Driver's License, Visa, Passport, T.C. Keeping official and private documents such as Identity Card
Websites, All Applications Used for Illegal Advertising Purposes and Using Server Services as a Tool for This Work
Sale of medicines and similar health products without proving that the necessary permissions from the Ministry of Health have been obtained in advance
Coin Account Applications, Coin Mining Software (Bitcoin, Etherium etc.) All
All of the websites / content that offer Monetization
All of the sites / content that allow listening to music online without the necessary copyright permissions
Although not stated in the above articles, it is strictly forbidden to carry out any illegal and criminal activity. Otherwise, Yazilim.store reserves the right to terminate the agreement.

 

 

7- TERMINATION

 

7.1: If the customer fails to fulfill his responsibilities and commitments by acting against any article of this contract, or if the information declared on the front of this contract is not correct, if the above-mentioned suspension of the contract continues for more than 5 days, no notice to yazilim.store and has the right to terminate the contract unilaterally without the need for a notice.

7.2: After such termination, the Customer; It declares, accepts and undertakes that it will not be able to reclaim the last contract fee it has paid regardless of the remaining period, and to pay 5 times the commercial penalty compensation of the equivalent contract price in effect on the date of termination.

7.3: The customer has the right to terminate this contract at the end of the term, provided that it is notified in writing 10 days before the contract expires for the normal period without any justification.

7.4: In the event that the contract is terminated by the Customer before the expiry date, it declares, accepts and undertakes to pay 1/2 of the fees to be paid until the end of the contract in full and in cash.

7.5: The customer is fully responsible and undertakes to fulfill the parts of these contract clauses that are related to him. In case of failure, he accepts that the contract will be terminated unilaterally.

7.6: Yazilim.store has the authority to stop the services that negatively affect its infrastructure or think there is an illegal use and to terminate the contract unilaterally. The same applies if the conditions specified in the articles are not complied with.

 

8- CONTACT AND INFORMATION ADDRESSES

 

8.1: The parties have accepted, declared and committed the postal addresses specified in the order address as their legal residence for any notification arising from the contract.

8.2: Any notices made to these addresses will be deemed to have been served even if they do not reach the parties. The old addresses will be valid unless changes in these addresses are notified to the other party in writing.

8.3: yazilim.store may send a message, information, letter, warning, payment notification, account movement schedule, account statement to the e-mail address allocated to the Customer within the contract period. The customer cannot claim that the said electronic messages are not received or not delivered to him, and he declares, accepts and undertakes that the said messages will be deemed to have been legally served 1 day after the date they are sent.

9- DEDUCTION OF DEFAULT IN THE PAYMENT OF THE FEE

 

9.1: If the customer does not pay for the services received within 5 days following the application date, it will be deemed to be in default. In this case, yazilim.store may issue an exchange rate difference invoice or charge a monthly delay interest of 15% starting from the invoice date. The customer declares and accepts to pay this delay interest and exchange difference invoice.

9.2: The Customer, for all kinds of receivables arising from this contract, in the event that yazilim.store opens a lawsuit or execution proceedings, 15% default interest per month, penalty up to 50% of the remaining debt amount, 10% Attorney Fee and all other declares, accepts and undertakes to pay legal expenses.

9.3: If the customer applies to the legal authorities for Prudential Seizure and Preliminary injunction for the collection of his receivables arising from this contract, Yazilim.store is authorized to take the decision of precautionary arrest and precautionary injunction, however, when a guarantee is requested by the Courts, the commission arising from the letters of guarantee from the banks and It declares, accepts and undertakes that all fees will be paid by them and that they will not make any objections to these matters.

 

10- AUTHORIZED COURT AND EXECUTIVE OFFICES

 

10.1: This contract, however, consists of 10 articles and subheadings, and has been read, understood and signed by the parties. (Signature. Is deemed to have been completed by sending the order to the software.store on the Internet). Yazilim.store can add or remove new items and / or subtitles or make changes on the items if it deems necessary. The customer declares and undertakes that he / she accepts these changes in advance.

10.2: Muğla / Ortaca Courts and Enforcement Offices are authorized to resolve any disputes that may arise during the implementation of this contract.


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