WEB SOFTWARE + INFORMATION + HOSTING

Service and Usage Agreement

This contract has been updated on 08.06.2019.

Web Software + Bilişim + Hosting Briefly referred to as "Bilişim Store" and "yazilim.store".
Customer and User definitions represent persons or organizations that purchase products / services through Webajans and yazilim.store website.
All customers who create an account, shop and benefit by accessing the users via the website www.yazilim.store ("Website") or mobile applications are deemed to have read, understood and accepted the terms and conditions of the following main articles and sub-items. It is not possible to create a user account and purchase products / services without accepting all the terms and conditions stated below. All users who create an account and purchase products / services can proceed by accepting this agreement.

This contract; It is submitted for the approval of the customer during the membership and purchase of the product / service, it is not allowed to proceed without accepting it. It is also constantly posted at the bottom of the site. It is the customer's responsibility to review and read.

This contract imposes the rights and obligations on the contractual site to the parties and when the parties accept this contract, they accept and declare that they will fulfill the rights and obligations mentioned in full, correct, timely, within the conditions demanded in this contract.

RESPONSIBILITIES

1.1 Web software and all pages linked to it on our site are the property of and operated by software.store. yazilim.store always reserves the right to make changes on prices and offered products and services and contracts.

1.2 yazilim.store accepts and undertakes that the member will benefit from the products subject to the contract, other than technical malfunctions.

1.3 The customer agrees and undertakes that it will not reverse engineer or perform any other activities to find or obtain the source code of webajans products. Otherwise, if this activity is detected, it accepts and declares that all products and customer account purchased at that moment will be canceled without question and no refund will be made.

1.4 It is forbidden to place fake orders for trial purposes on the site. If detected, their accounts will be canceled and an account cannot be created with the existing account information.

1.5 The customer agrees and declares that in addition to the web software he will purchase, he will pay the fee to be determined by the software store for the module, requests and arrangements. The customer cannot claim any additional modules, requests and arrangements to be made later in the software. The customer not only obtains the license to use the software, but also purchases only the right to use the additional modules and requests made later. Thus, the customer does not have the right to request that additional modules, regulations and requests similar to those made are not added to another customer or site or used in general sales. (If there is no additional contract or agreement.)

INTELLECTUAL PROPERTY RIGHTS
2.1 The title, business name, trademark, patent, logo, design, and products on this Site, all registered or unregistered intellectual property rights belong to the site operator and owner company or the person concerned and are under the protection of national and international law. Visiting this Site or using the services on this Site does not give any rights to the intellectual property rights in question.

2.2 All products on the site may not be reproduced, published, copied or transmitted in any way. The whole or part of the site cannot be used on another website without permission.

2.3 The visual design and source codes of all products detailed on the site have been registered by the Ministry of Culture and Tourism General Directorate of Copyright and all rights are reserved. Only our website, the websites of our dealers and our authorized business partners are sold.

INFORMATION PRIVACY
3.1 yazilim.store will not disclose personal information transmitted by users through the site to third parties. This personal information; It contains all kinds of other information to identify the User such as person's name-surname, address, telephone number, mobile phone, e-mail address, and will be briefly referred to as "Confidential Information".

3.2 Confidential Information may only be disclosed in cases where such information is requested by official authorities and when disclosure to official authorities is required in accordance with the provisions of the mandatory legislation in force.

REGISTRATION AND SECURITY
4.1 The customer must provide correct, complete and up-to-date registration information. Otherwise, this contract will be deemed to have been violated and the customer account will be terminated without informing the user.

4.2 The customer is responsible for the password and account security on the site and third party sites. Yazilim.store cannot be held responsible for data loss, security breaches or damage to hardware and devices that may occur otherwise.

CONTENT HOSTING (WEB HOSTING / SERVER SERVICES)
5.1 Content hosting, alias web hosting / web server service; basically, it consists of publishing the websites of the CUSTOMER and / or the database over the internet network by being hosted on Siteadi servers.

5.2 CUSTOMER is deemed to have accepted to abide by the terms and conditions set forth herein by using this Service. It will provide maximum continuity and functionality by using all reasonable resources during the service period of Siteadi, depending on the terms and conditions of this Agreement.

5.3 CUSTOMER acknowledges that the services may not be accessible or operated in some cases, including but not limited to:

- Force majeure (natural disasters such as earthquakes, fires, floods and other human disasters),
Hardware malfunctions,
-Periodic Maintenance procedures or repairs undertaken by the data center from time to time,
-Without being limited to interruptions or malfunctions in telecommunications or digital transmission lines, malicious network attacks, network density or other malfunctions, reasons beyond the control of Siteadi or unforeseen by Siteadi.

5.4 The CUSTOMER acknowledges that Siteadi does not have one hundred percent control over the continuity or uninterruption of the web hosting / server service provided and that they are not guaranteed.

5.5 Siteadi will make the necessary effort to ensure the continuity of the Services provided to the CUSTOMER.

5.6 CUSTOMER, by purchasing the services subject to this Agreement or by creating a customer account; In electronic mail communications, webcasts and in all transactions related to this subscription, T.C. It accepts and undertakes that it is completely responsible for the content of the web pages, ftp and other Internet services belonging to itself or its customers, not to behave contrary to its laws, decree laws, statutes and regulations and general morals and manners.

5.7 CUSTOMER accepts and undertakes that it will not make webcasts and activities on the prohibited materials specified below. Otherwise, the service received will be canceled without question and no refund, etc. Agree that it will not be done.

Prohibited materials;

Topsites
IRC scripts, bots
Proxy scripts / anonymizers
Pirated software / warez
Image Hosting Scripts (similar to Photobucket or Tinypic)
AutoSurf / PTC / PTS / PPC sites
IP Scanners
Bruteforce Programs / Scripts / Applications
Mail Bombers / Spam Scripts
Banner-Name services (commercial banner name cycle)
Casting file / Mirror scripts (similar to rapidshare)
Commercial Audio Broadcast (more than one or two streams)
Escrow account / Bank Bonds
Investment sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Happiness Chain)
Unlimited services provided cannot be distributed to 3rd parties for free or for a fee.
Sale of items subject to permission without proving the existence of the necessary authorization (s) in advance
Programs of banks that determine the market
Lottery / gambling sites
MUDs / RPGs / PBBGs
Hacker focused sites / archives / programs
Sites promoting illegal activities
Forums or websites that distribute or link to warez / pirated / illegal content
Fraud Sites (including those listed on aa419.org and escrow-fraud.com)
Mailer Pro
Broadcasting of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
Publishing content that has not been paid for copyright
IRCD (irc servers)
IRC scripts / bots
Pirate Software / Warez
IP Scanners
Bruteforce Programs / Scripts / Applications
Mail Bombers / spam scripts
Escrow account
Investment sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Happiness Chain)
Sale of items subject to permission without proving the existence of the necessary authorization (s) in advance
Lottery / gambling sites
Hacker focused sites / archives / programs
Sites promoting illegal activities
Forums or websites that distribute or link to warez / pirated / illegal content
Fraud Sites (including those listed on aa419.org and escrow-fraud.com)
Mailer Pro
Broadcasting of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
Publishing content that has not been paid for copyright
5.8 Although not specified in the articles above, it is strictly forbidden to conduct any kind of criminal activity that is against the applicable law. Otherwise, the CUSTOMER does not agree that the service received will be canceled without question and no refund, etc. Agree that it will not be done.

5.9 In the event that Siteadi services are used and / or mediated to perform behaviors against public morals and traditions, your service may be restricted or terminated due to your conduct and broadcasts contrary to general morality and customs. The customer is aware of this.

5.10 It is the CUSTOMER's responsibility to ensure that the scripts / programs installed in the Customer Account are secure and that the access permissions to the directories are set properly.

5.11 Siteadi services, including all related equipment, networks and network devices, are for permitted Customer use only. Siteadi systems can be monitored for all legal reasons and these reasons include ensuring that the use is permitted, managing the system, facilitating protection against unauthorized access, and verifying security procedures, sustainability and transaction security. During monitoring, information can be viewed, saved, copied and used for permitted purposes. The use of the siteadi system (s) consents to monitoring for these purposes.

5.12 Any account that connects to a third party's network or system without obtaining permission may be suspended. In order to access networks and systems that are not under the direct control of the customer, it is obligatory to obtain written consent from the said third party. If it wishes, Siteadi may request a document to prove that access to the network or system belonging to the third party is within the scope of permission and may require such documents to be submitted.

5.13 Siteadi does its best to protect and back up all the data of the CUSTOMER on a regular basis, however, it does not accept responsibility for any errors that may arise in the data within its structure. Data backup is under the responsibility of the CUSTOMER. CUSTOMER always undertakes the risk of damage and loss of the Web Site and the files of the entire Web Site content. CUSTOMER is completely obliged to protect the confidentiality of the customer's password and account information.

5.14 The CUSTOMER accepts that he / she is responsible for all actions, omissions and expenditures made under his / her account using his / her account or password or for any website content displayed, linked, stored on the server or published.

5.15 THE CUSTOMER IS OBLIGED TO TAKE THE MEASURES SPECIFIED BELOW;

Obtaining, requesting, storing and protecting independent archives and backup copies of websites and databases. Web hosting systems may lose functionality, be damaged or record data in some undesirable or unforeseen situations.

INTEGRITY AND APPLICABILITY OF THE AGREEMENT
10.1 If one of the terms of this contract becomes partially or totally invalid, the remainder of the contract remains valid.

CHANGES TO THE CONTRACT
11.1 yazilim.store may change the terms of this contract in whole or in part at any time for the products and services offered on the site. The changes will be effective from the date they are published on the site. It is the user's responsibility to track and control the changes. The user is deemed to have accepted these changes by continuing to benefit from the services provided.

NOTICE
12.1 All notifications to be sent to the parties related to this Agreement will be made through the known e-mail address of software.store and the e-mail address specified by the user in the membership form. The user accepts that the address he specified while becoming a member is the valid notification address, that he will notify the other party in writing within 5 days if it changes, otherwise the notifications made to this address will be deemed valid.

EVIDENCE CONTRACT
13.1 In any disputes that may arise between the parties for transactions related to this contract, the parties' books, records and documents and computer records and fax records will be accepted as evidence in accordance with the Civil Procedure Law No. 6100, and the user agrees not to object to these records.

CANCELLATION / REFUND / RIGHT OF WITHDRAWAL
14.1 Right of Cancellation / Return and Withdrawal of Software Products;
Consumer rights law, Distance Contracts Regulation, Article 15 (ğ) (See: http://www.resmigazete.gov.tr/eskiler/2014/11/20141127-6.htm) "Services performed immediately in electronic environment or contracts for intangible goods delivered immediately to the consumer. " As stated, Customer cannot exercise the right of cancellation / refund or withdrawal after purchasing the said software product. In order to be able to cancel / return and withdraw, it is essential to have an unrecoverable grievance on the software. Failure to make arrangements that require any feature / qualification or expertise on the product that are not in the software cannot be shown as a problem or defect. Before making a purchase, the customer is obliged to examine thoroughly whether the software is suitable for him and to request information if necessary. The customer accepts and undertakes this.

14.2 Changing Licenses in Software Products;
Software products are licensed to the domain name (domain address) declared by the customer at the time of purchase. The customer can then change the domain name (domain address) of the license he owns at any time, free of charge, for once. It cannot change the license domain name (domain address) once it has changed. The customer accepts and undertakes this.

14.3 License Transfer / Transfer in Software Products;
The customer has the right to transfer / transfer the software license he owns to any Siteadi customer. After the transfer / transfer operation, the new customer who has transferred the license has the right to change the license domain name (domain address) for once.

14.4 Leased Software Products;
No license information change, license transfer / transfer can be made for software products that are rented monthly or periodically for more than a month. The customer accepts and undertakes this.

14.5 The customer does not have the right to withdraw, cancel, change and request a refund, provided that there is no problem or grievance caused by our company regarding the products / services listed below.

All kinds of web server (physical server, virtual server) services.
Domain name registration services.
International sms delivery services.
Turkey sends SMS services. (SMS messages that are not delivered to the recipient are automatically returned as credit rights.)
Other local and international product / service licenses.
14.7 If the payments are made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used against his / her consent and illegally. In this case, the issuing institution returns the payment amount to the consumer within 10 days from the notification of the objection.

RESOLUTION OF DISPUTES
15.1 Samsun (Central) Courthouse Courts and Enforcement Offices are authorized to resolve any disputes arising from the implementation or interpretation of this Agreement.

WEB YAZILIM + AJANS + HOSTİNG TİC.LTD.ŞTİ.

Personal Data and General Privacy Policy

Last Updated: June 18, 2019

Web Software + Agency + Hosting Tic. Ltd. Şti. (Briefly referred to as "yazilim.store".) The personal data of the users transmitted electronically via the website www.yazilim.store ("Website") or mobile applications, "Personal Data Protection Law No. 6698" and General Data Protection Except as explained in the Regulation (GDPR), it will not share, sell or use it for different purposes.

Yazilim.store's "Personal Data and General Privacy Policy" is given below.

IP Numbers: Software.store detects and uses the IP address of the users when necessary, in order to identify the problems related to the system, to resolve the problems that may arise in the website / mobile applications immediately and to notify the legal authorities according to the legal procedures and principles. IP addresses can also be used to publicly (anonymously) identify users and collect comprehensive demographic information.

Anonymous Data: information requested by yazilim.store or information provided by the user or information about transactions made through the Website / Mobile Application, various statistical evaluations anonymously by yazilim.store and its collaborators (without revealing the identity of the user), database can be used for creating, tailored packages / offers and for market research.

Linking to other sites: WebAjans may link to other sites within the Website / Mobile Application. yazilim.store does not bear any responsibility for the privacy practices and contents of sites accessed via links.

Bank / Credit Card Information: yazilim.store uses an SSL certificate (green bar) that provides information security with 256 bit encryption algorithm in data transmission. The bank / credit card information of the users is only used by the bank or payment institution during the purchase process and is in no way stored in the database. yazilim.store may provide an infrastructure where card information can be stored through PCI DSS certified institutions to facilitate the next purchasing process for users. As a result of Card Storage Services with PCI DSS standard and licensed by the BRSA, the information on debit / credit cards facilitates the steps of Authentication and Authorization, and provides bank / credit card holders with the opportunity to use a safe and easy payment tool.

Situations where user data can be disclosed: The personal data of the user includes name, surname, address, telephone number, e-mail address and all kinds of information to identify the user. yazilim.store will not disclose any of the personal data to third parties except for affiliated companies and with whom yazilim.store cooperates, unless otherwise stated in this privacy policy. Yazilim.store may disclose the information of users to third parties by going beyond the provisions of this privacy policy. These situations;

Law, Decree Law, Regulation etc. to comply with the obligations imposed by the legal rules issued and in force by the competent legal authority;

Fulfilling the requirements of the contracts concluded by yazilim.store with users and putting them into practice;

It is the cases where it is necessary to request information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority and to provide information to protect the rights or security of the Users.

Yazilim.store, to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation and to ensure and maintain confidentiality, to take all necessary measures to prevent the unauthorized use of all or any part of confidential information from the public domain or its disclosure to a third party, and undertakes to show the necessary care.

Status of cookies (cookie): yazilim.store can obtain information about users and their use of the Website by using a technical communication file (Cookie-Cookie) prepared by itself or by third parties. The mentioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file keeps the session open by storing the user's session information, password and preferences, making it easier to use by recognizing the user on their next visit. The technical communication file helps to obtain statistical information about how many people use the Website, for what purpose, how many times a person visits the Website and how long they stay, and helps to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to receive data or any other personal information from the main memory or e-mail. Most of the browsers are primarily designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Data collected in questionnaires, contests and similar situations: information requested from users who respond to periodic questionnaires and competitions organized by yazilim.store within the Website, direct marketing to these users by yazilim.store and collaborators, performing statistical analysis and creating a database It is used for the purpose.

E-bulletin submissions and announcements: yazilim.store sends weekly e-bulletins to inform users about economic developments, agenda and their fields. If deemed necessary or in agreement with 3rd party partners, it may send Campaign / Offer / Package announcements containing promotion and information. When you create an account on our system for the first time, you accept e-mail and sms transmissions as standard. Users can block these e-mails from reaching them by clicking the specified link, as explained at the bottom of the e-mail. Also, there are possibilities to prevent these in your user panel. If you want to unsubscribe from our daily e.mail mailing list at any time, you can easily unsubscribe from e-newsletter subscription with one click by clicking the "Please click to unsubscribe from our e-newsletter list" link at the bottom of the e-mails we send.

General information about the Personal Data Law
The Law on the Protection of Personal Data No. 6698 was accepted on March 24, 2016 and was published in the Official Gazette No. 29677 on April 7, 2016. The European Union Data Protection Regulation (GDPR) entered into force on 25 May 2018. As a data controller within the scope of the Personal Data Protection Law No.6698 and the European Union Data Protection Regulation (GDPR), we will record, classify, process, store, update and update the personal data of our valued customers, 3. We inform you about our mutual rights and obligations within the scope of the legal regulation.

Information as a data controller
As yazilim.store, whose detailed corporate information is published below, in accordance with the above-mentioned laws, as the Data Supervisor, your personal data are within the framework explained below; will be recorded, stored, updated, disclosed / transferred to third parties, classified and processed when permitted by the legislation.

Definition of Personal Data Under the Law
Your identity (name, surname, date of birth, TR ID number, etc.), communication, information about the methods used to access products (IP, mobile tel brand-model, browser type, version, social media information, movements on the screens, etc. .) refers to any information that will enable you to be determinative or identifiable.

How your personal data can be processed
In accordance with the KVKK numbered 6698 and the EU General Data Protection Regulation - GDPR, your personal data shared with our company is obtained, recorded, stored, changed, rearranged, completely or partially, automatically, or non-automatic means provided that it is a part of any data recording system; Provided that its security and confidentiality is ensured within the scope of the legislation: by disclosing, transferring, taking over, making it available, classifying or preventing its use, in short, it can be processed by us as the subject of any transaction performed on the data. Any transaction performed on data within the scope of the laws mentioned above is considered as "processing of personal data".

Purposes and legal reasons for processing your personal data

The personal data you share;

To be able to fulfill the requirements of the services we provide to our customers in accordance with the requirements of the contract and technology, to improve our products and services,
To be able to formally invoice all the products and services we offer after the purchase,
To comply with the information storage, reporting and information obligations stipulated by the legislation and by other authorities,
In order to provide information to public prosecutors, courts and relevant public officials on issues related to public security and legal disputes, upon request and in accordance with the legislation,
KVKK numbered 6698 and EU General Data Protection Regulation - GDPR will be processed in accordance with the scope, procedures and principles.

Recording your identity, address, tax number and other information in order to determine the transaction owner and addressee in all kinds of business and transactions related to all kinds of products and services we will offer you, the arrangement of the information and documents that will be the basis for the business and transactions to be carried out in the electronic environment, legal and To comply with information storage, reporting and information obligations stipulated by all administrative authorities (such as courts, TBB, BRSA, CMB, MASAK, BTK), to provide other products and services offered and requested as a software store and to fulfill the requirements of the contracts between us. will be processed.

Informing about third parties or organizations to which your personal data can be transferred
Persons / organizations to whom your personal data shared with our company can be transferred for the purposes stated above; Our main shareholders, our direct or indirect domestic / foreign affiliates, and, but not limited to, individuals and organizations related to the service provided, to carry out our activities and / or as Data Processors, we cooperate with, program partner organizations, domestic / foreign organizations and other 3rd parties.

In addition, we have an agreement to send the messages we send to our customers, to the individuals and institutions we receive services from, to cooperate with, program partner institutions, organizations, banks, financial institutions, providers or companies in terms of product / service comparison and application. institutions and other third parties within the framework of our related collaborations.

How your personal data is collected

Your personal data,

Through the forms on our company's website and mobile applications, name, surname, citizenship number, passport number, address, telephone, business or private e-mail address, age, gender, profession, user name and password are used to determine the preferences of the transactions performed. records, cookie data collected by the browser and data including browsing time and details, in the form of location data;

Through our channels such as sales and marketing department employees, agencies, dealers, paper forms, business cards, digital marketing and call center, verbally, in writing or electronically;

For purposes such as establishing a commercial relationship with our company, making a job application, making a proposal, business cards, CVs, bids and other means, taken from persons who share their personal data, in a physical or virtual environment, face to face or distance, verbally or in writing from electronic media;

In addition, data obtained indirectly from different channels, from (micro) websites and social media used for websites, blogs, contests, surveys, games, campaigns and similar purposes, e-bulletin reading or clicking movements, data provided by public databases From profiles and data open to sharing on social networking sites such as social media platforms (Facebook, Twitter, Google, Instagram, Snapchat etc.);

can be processed and collected.

KVKK No.6698 and EU General Data Protection Regulation - Your personal data obtained before the GDPR comes into effect
Your personal data obtained in accordance with the law before April 7, 2016, the effective date of the KVKK and the effective date of the EU General Data Protection Regulation (GDPR, 25 May 2018, are also processed and stored in accordance with the terms and conditions set out in this document.

Storage and protection of personal data
Your personal data will be kept confidential in the database and systems at our company in accordance with the KVKK numbered 6698 and the EU General Data Protection Regulation - GDPR; It will not be shared with third parties in any way other than legal obligations and regulations specified in this document. Our company prevents the systems and databases in which your personal data is stored, by preventing the illegal processing of personal data in accordance with the KVKK numbered 6698 and the EU General Data Protection Regulation - GDPR, by preventing the access of unauthorized persons; It is obliged to take software and physical security measures such as hash, encryption, transaction recording, access management in order to ensure their protection. If it is learned that personal data is obtained by others illegally, the situation will be immediately reported to the Personal Data Protection Board in accordance with the legal regulation and in writing.

Personal data will be stored for as long as the purpose of providing this information is valid. Your data will continue to be processed by us even after the service you receive from us in order to determine your needs, to serve you more quickly and to meet your next service requests. These limits will be complied with if the data are subject to legal periods and are required to be kept for reporting to legal authorities and relevant public authorities, for information purposes or to be stored for longer periods in accordance with the legislation. Necessary security measures will be taken by us to prevent the loss of stored, recorded data, to prevent unauthorized use and to prevent unlawful use.

Keeping personal data up-to-date and accurate
Pursuant to Article 4 of the KVKK, our Company has an obligation to keep your personal data accurate and up to date. In this context, in order for our Company to fulfill its obligations arising from the current legislation, our customers are required to share their correct and up-to-date data or update them via the website / mobile application.

Personal data owner rights in accordance with KVKK No.6698 and EU General Data Protection Regulation - GDPR
Personal Data Owner, by applying to our Company (data controller), regarding him;

Learning whether personal data is processed,
If personal data has been processed, to request information regarding this,
Learning the purpose of processing personal data and whether they are used appropriately for their purpose,
To know the third parties to whom personal data are transferred domestically or abroad,
To request correction of personal data in case of incomplete or incorrect processing,
Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
In case of correction, deletion or destruction of personal data, requesting that these transactions be notified to third parties to whom personal data are transferred,
To object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,
In case of damage due to the illegal processing of personal data, it has the right to demand the compensation of the damage.
Registered in the Istanbul Chamber of Commerce with the registry number 101147-5, having the MERSIS number 07712137341800001, Sinan Cad. Yazilim.store Bilişim Teknolojileri Tic.Ltd.Şti., Located at the address No: 70/4 Cebesoy / Muratpaşa / Antalya, is the Data Supervisor under the KVKK numbered 6698 and the EU General Data Protection Regulation - GDPR.

The Data Controller Representative to be appointed by yazilim.store will be announced in the Data Controllers Registry and on the internet address where this document is located when the legal infrastructure is provided.

Personal Data Owners can direct their questions, opinions or requests to any of the following communication channels:
e-mail: [email protected]

Our company can give a positive / negative response to the requests submitted in writing or digitally, provided that they are justified and respond within 30 days. It is essential that the necessary procedures regarding the requests are free of charge. However, in case the transactions require a cost, our company reserves the right to request a fee. These fees are determined by the Personal Data Protection Board over the tariff determined in accordance with Article 13 of the Personal Data Protection Law.